We will talk with you to discuss the most suitable plan based on a given project or campaign we may run for you, so the need to change your plans should rarely occur. However in the event that a plan change is required then the following applies:
UPGRADE:
We will credit you the unused time on any current plan in place, and then charge you for the new plan and subscription period applying the credit on the invoice issued.
DOWNGRADE:
It is not possible to downgrade a plan until your current subscription service period ends.