On the monthly plan you can request a refund if we have not yet commenced any work for you. If we have incurred merchant fees or any other costs that can not be recovered, then these will be deducted from the amount we refund.
On the 3-month or longer plans you can request a refund within the first 30 days of the service. If we have commenced work then your refund will be less 1 full month of the chosen plan. On the Service Premium Plan, we may need to deduct the cost of any third-party costs we have incurred.