Doesn’t the absence of a contract increase the risk?

Unbranded Space has been building websites for over 20 years. For many of those years, we have used a formal contract and still do if the client would prefer to not purchase an Agency Plan. It is our years of experience that allow us to provide contract-free Digital Design, Development & Marketing services with confidence. We believe this arrangement represents a lower overall risk than standard formal contracts.

When a Web Agency asks a client to sign a contract it is to ensure that the requirements of a job are clearly defined. They may define milestones that must be achieved by specific dates and a set cost for services. There are many phases and tasks involved in taking a website from planning to publication. These phases can vary dramatically in length and therefore the only way a contract can be costed up front is to either:

  1. Limit the scope of the project eg. place a limit on the number of pages OR
  2. Price High to allow for tasks or phases taking the maximum amount of time.

There are two problems with this approach. The first requires that limits are defined before the job even starts. This is usually done before the agency has had a chance to research deeply the specific needs of the client and their website, meaning the client could end up with substandard results. The second approach means that the client could be paying more than what they need, and even the scope of the project may not have the required flexibility built in to get the best results.

It is important to note that our Agency Growth Plans are designed to allow both us and our clients to work together without having to constantly negotiate and renegotiate the contract. However, this does not mean that it is completely devoid of Terms & Conditions. These are a standard set of Terms & Conditions that apply to all of our Agency Plans and we encourage you to read them as they should provide some assurance and may answer any questions you have. When you sign up for an Unbranded Space Agency Plan for the first time you will be asked to confirm your agreement to these conditions.

An Unbranded Space Agency Subscription Plan avoids complicated Design Contracts meaning that there is no need to lock in the exact number of pages up front and you won’t end up being overcharged for work.