You (ie. the business owner paying for the Managed WordPRess Service) own the website.
Our Managed WordPress Service is about providing convenience to our clients. We aren’t interested in locking customers into a service that they can’t get out of.
Unlike Wix, SquareSpace and numerous other website platforms, you own the website and are always free to take your website elsewhere at any time. WordPress allows you to export your website from within the dashboard, meaning you have the ability to move your service at any time. Because of the service we offer and the value of the plugins we bundle with your Managed WordPress Service, we are confident that you won’t need to use this facility, but we make it available regardless.
Note: Although you own the site, please keep in mind that moving a website is usually a complex task that requires the skills of a professional Web Developer.